business edge

Rotman Business Edge Digital

Online lessons on Intercultural Dynamics

Client: Rotman Intercultural Skills Lab
Website: utoronto.ca
Date: September 30, 2019
Services: Instructional Design

Business Edge is a career advancement program that aims to train internationally-educated professionals to leverage their international experience and achieve their full potential in Canada. In March 2019, I joined the design team at Rotman to build the new Business Edge Digital program based on the original program offered on campus. Over several months, I worked to translate the following lessons into the new digital format:

  • Resume Skills
  • Difficult Conversations
  • Negotiation Skills
  • Intercultural Dynamics 1, 2 and 3

Each of the above lessons consists of an asynchronous portion delivered on Canvas LMS and a live Zoom webinar.

The three-part lesson on Intercultural Dynamics was the most extensive – and one of the most rewarding – to design and develop. Working closely with the instructor and Associate Director Sabina Michael, I restructured the lessons to provide better scaffolding and built an online environment that encourages interaction between participants. I also remapped the Cultural Integration Plan – a critical component of the lessons – by identifying key decision points to clarify the process.

The Intercultural Dynamics lessons deal with highly sensitive subject matter that may be open to interpretation. For that reason, I had to be particularly mindful of the learners’ sensibilities when working with the content.

Check back later this year for an in-depth look at my process for developing Intercultural Dynamics.

IDW2 Prototype
IDW3 Pages